The platen gap refers to the distance between the Marsh241D printhead in the ‘offline’ position and the print platen of the mounting bracket.
The Marsh 241D is supplied with a gap setting tool to ensure the platen gap is set optimally to maximise the Marsh 241D print performance.
For further details on how to use the Gap Setting Tool, refer to the How To Set Platen Gap video or Sign In (or Register first, if you haven't already) and then read the Installation Guide available in our Document Library